Returns:
We want you to be happy with your purchase. If an item does not fit right, is not the right color, or does not work for you, call or email
us, and mail it back in original resell-able condition within 90 days (You pay to mail it back to us). We can exchange it for a different size, color or item, or give you a refund, minus the shipping. (We pay to mail a different item if that’s what you choose.)
Privacy: Our checkout is secured by SSL to protect your personal information.
Processing is through PayPal or Square, so we do not process or store any credit card data on our website.
We only use the information you give us to process your order, and if you choose, to keep you informed of new products or YouTube videos. We don’t give or sell your information to anyone else.
About our hand dyed products and website:
We make an effort to accurately represent our products on this website. Colors will appear warmer under incandescent or warm LED lighting than outdoors or cool lighting. As each item is a hand dyed work of art, colors and patterns will naturally vary some from one item to the next, especially with browns, as there are so many colors involved. Scarf sizes may vary a little.
Silk is a natural fiber, and there are occasionally minor flaws in the weave, which are not usually noticeable unless scrutinized closely.
Warren uses mostly Jacquard and DuPont silk dyes and we steam and dyeset our silks to make them colorfast. Wash by hand in cool water and color bleeding will be minimal.
